Welcome to Nobat

Office Opening Hours

Monday - Friday | 10:00am - 7:00pm
(Excluding Public Holidays)

Our Frequently Asked Questions

What is the necessary payment requirement to secure a pre-order item and wherecan I find details about the shipping date?

To secure your pre-order item, a full payment of 100% is necessary. Please refer to the product description for the specified shipping date, which is
subject to potential changes. Shipments will be dispatched as soon as the items become available.

How long does it take for pre-order bags to be shipped out?

Pre-order bags will usually be shipped out within 2 to 4 weeks to your designated location.

When can I expect to receive my order?

Orders placed before 11:00 am should be given 2 - 3 business days to be processed; during large sales or launches, this time frame may extend. We ship items on Mondays, Wednesdays, and Fridays, excluding public holidays.

Can I get a refund for pre-order or ready stock bags if I change my mind?

Unfortunately, refunds are not accepted. You may change the bag's design, but if it's higher in price, you'll need to pay the remaining cost and there won't be any refunds if you decide to exchange it for a lesser-priced bag.

What is your policy regarding returns and exchanges?

Our standard procedure allows for returns within 14 days from the date of receiving your order. Please note that, we only allow exchanges or returns if
the item is defective or an incorrect product was sent. For assistance in returning or exchanging a product, please feel free to reach out to us via our chat.

What payment methods are available for making a purchase?

We accept payments through

HIGHLY RECOMMENDED
Fiuu (Formerly Razer Merchant Services)
for Malaysia and Singapore transactions.

Paypal only for Brunei transactions.

Do you offer internship opportunities?

Yes, we do offer internship opportunities. If you are interested in interning with us, please email us your resume at our Careers page.

Got Any Questions?

Need More Information? We love hearing from you. Feel free to get in touch with us for information, or simply to say hello.