At NOBAT’, all purchases are carefully checked before shipping. Please read our policy below before making a purchase.
All items sold are non-refundable, except in the following cases:
In these situations, customers may request a refund or an alternative solution arranged by NOBAT’.
All purchases made at NOBAT’ Pop-up events are final and not refundable under any circumstances.
Please note that all sale items are strictly non-refundable and non-exchangeable once purchased.
For non-sale items, exchanges are subject to the following conditions:
Exchanges are first come, first served, subject to stock availability.
Exchanges are only accepted if the item received is damaged or wrongly shipped.
Exchanges are limited to one time only, and all approved exchanges are final.
Customers may exchange the item one-to-one (if available) or withn another item of the same value.
Customers may choose to exchange for an item of higher value, however customer must pay the remaining price differences.
If the exchanged item is of lower value, no refund will be given.
